RETURNS & EXCHANGE POLICY

Terms and Conditions for Reichenberg.co

Welcome to Reichenberg.co. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services. You may not use our website if you do not agree to these terms.

1. General Information

• The website Reichenberg.co is operated by Reichenberg Studio, based in the Czech Republic.

• These Terms and Conditions govern the use of our website, including all purchases made through it.

2. Products and Services

• All products listed on Reichenberg.co are subject to availability.

• We reserve the right to modify, discontinue, or limit the quantities of any product or service without prior notice.

• Prices for our products are subject to change without prior notice.

3. Payment Terms

• Payment must be made in full at the time of purchase using one of the methods available on our website.

• We reserve the right to cancel or refuse any order if payment cannot be processed or verified.

4. Shipping and Delivery

• Free Worldwide Shipping: All orders qualify for free shipping, with estimated delivery times of 2-3 weeks (processing time: 1-6 business days).

• Delivery times for custom or larger furniture items may take an additional 1-2 weeks.

• We are not liable for delays caused by customs, carrier issues, or other unforeseen circumstances.

5. Returns and Refunds

• Returns are accepted within 30 days of delivery, subject to our Returns Conditions.

• Refunds will be processed to the original payment method within 5-10 business days after the return is received and inspected.

6. Intellectual Property

• All content on Reichenberg.co, including text, images, logos, and design elements, is the property of Reichenberg Studio or its licensors and is protected by applicable intellectual property laws.

• You may not reproduce, distribute, or use our content without express written permission.

7. Use of Website

• You agree to use Reichenberg.co only for lawful purposes.

• Prohibited activities include, but are not limited to:

• Disrupting the website’s functionality.

• Using the website for fraudulent or deceptive purposes.

• Attempting to gain unauthorized access to any part of the website.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or inability to use our services.

• Our liability for any claim related to a product or service is limited to the amount paid for that product or service.

9. Privacy Policy

• Your use of Reichenberg.co is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Governing Law

• These Terms and Conditions are governed by the laws of the Czech Republic.

• Any disputes arising from or related to these terms will be resolved under the exclusive jurisdiction of the courts in the Czech Republic.

11. Changes to Terms

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

• Your continued use of the website after any changes constitutes your acceptance of the new terms.

12. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us.