PRIVACY POLICY

At Reichenberg Studio, accessible at Reichenberg.co, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details.

• Order Information: Product preferences, purchase history, and shipping details.

• Technical Data: IP address, browser type, operating system, and website usage statistics collected via cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping and delivery.

• Communicate with you regarding your order status and updates.

• Improve our website’s functionality, content, and user experience.

• Comply with legal obligations.

3. Shipping and Handling Information

• Shipping Times:

• Free Worldwide: 2-3 weeks (processing time: 1-6 business days).

• Expedited Shipping: 1-6 business days.

• Please note: Some furniture items may require an additional 1-2 weeks for delivery due to their nature.

• Customs, VAT Tax, and Handling Fees:

• Shipping is FREE worldwide.

• All duties, necessary taxes, and carrier fees are covered, regardless of your location.

4. Returns Policy

We offer free worldwide returns within 30 days of delivery. If you are unsatisfied with your purchase, please visit our Return Policy page to initiate a return and obtain a pre-paid return label.

5. How We Share Your Information

We may share your information with:

• Third-Party Service Providers: For payment processing, shipping, and order fulfillment.

• Legal Authorities: To comply with applicable laws, regulations, or legal requests.

We do not sell or rent your information to third parties.

6. Data Security

We implement industry-standard measures to safeguard your personal information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Your Rights

As a resident of the European Union (EU), you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Withdraw consent for data processing.

To exercise these rights, please contact us at [Insert Contact Email].

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us.